Terms & Conditions

Refund Policy

At Gati Domestic Cargo Packers And Movers, we strive to provide transparent and professional relocation services. This Refund Policy explains the circumstances under which refunds may be considered.

Business Information

Trade Name: Gati Domestic Cargo Packers And Movers
Business Type: Proprietorship
GST Number: 29HCIPD7817K1Z1
Registered Office: No 14, 3rd Floor, Door No.10, Brundavan E City Layout, Hulimangala Post, Jigani Hobli, Bengaluru, Karnataka – 560105

Quotation Requests

Quotation requests submitted through our website, email, phone, or WhatsApp are free of charge. No refund is applicable for quotation requests.

Booking Cancellation Before Service Commencement

Customers may request cancellation of a confirmed booking before packing, vehicle allocation, or operational arrangements begin. Any eligible refund will be reviewed based on the stage of booking and operational expenses already incurred.

Cancellation After Service Commencement

Once packing activities, manpower deployment, vehicle allocation, transportation, or other operational services have commenced, refunds may not be available for the completed portion of services.

Partial Refunds

In certain situations, partial refunds may be considered where services were not fully delivered due to operational constraints, customer-requested modifications, or mutually agreed service changes.

Refund Processing

Approved refunds will be processed through the original payment method or an agreed banking channel. Processing times may vary depending on banking procedures and payment providers.

Non-Refundable Situations

• Services already completed.
• Customer-provided incorrect pickup or delivery information.
• Delays caused by weather conditions, road restrictions, government actions, strikes, natural disasters, or other force majeure events.
• Customer absence during scheduled pickup or delivery.
• Additional services requested after booking confirmation.

Dispute Resolution

Customers are encouraged to contact our support team first regarding any billing or service concerns. We will make reasonable efforts to review and resolve genuine issues promptly.

Contact For Refund Requests

Phone: +91 8792144001
Email: info@gatidomesticcargopackers.com

Policy Updates

Gati Domestic Cargo Packers And Movers reserves the right to update this Refund Policy at any time. Revised versions will be published on this page.